Lauren Ortega's journey in public service showcases her commitment to enhancing community infrastructure and fostering inclusive leadership. As the Deputy Director for the Pima County Department of Transportation, she values different viewpoints and aims to bridge the polarizing gaps that often divide communities.
Her career in public service began well before her tenure with Pima County. Before joining the county in 2015, Lauren served as the Public Works Director/City Engineer for the City of Douglas. This role provided her with invaluable experience managing public works operations, including transportation, water and wastewater treatment, solid waste, and infrastructure construction and maintenance programs.
Lauren's comprehensive background includes 17 years in local government, where she has been instrumental in building and site construction permitting. Her expertise in civil engineering and public works operations has been a cornerstone of her success. Her academic credentials—a Bachelor of Science in Civil Engineering from Arizona State University and an Executive Master’s in Business Administration from the University of Arizona's Eller College of Management—further solidify her as a highly qualified leader in her field.
In her role in the public sector, Lauren emphasizes the importance of engaging with a broad cross-section of the community. She seeks to understand the varied needs of the populace to improve their quality of life. This commitment to inclusive leadership fosters trust and confidence in government, encouraging community members to voice their concerns and contribute to decision-making processes.
In a recent interview, Lauren shared insights into her leadership philosophy, emphasizing the importance of authenticity and staying true to oneself. "Always be authentic and stay true to yourself," she advises young women aspiring to leadership roles. She acknowledges the adversity and pressure to compromise on values, but maintains that integrity is paramount.
Lauren's leadership is deeply influenced by her mother, who demonstrated resilience and compassion. Her mother worked two jobs to support her father's education and career, while also instilling in Lauren the values of confidence and compassion. "Confidence and compassion are two different notions, but they are related," she reflects. This upbringing has shaped Lauren's approach to mentorship, where she prioritizes checking in on her team members' well-being and fostering a supportive work environment.
Lauren is a staunch advocate for inclusion and diversity, both personally and professionally. She believes that true growth comes from immersing oneself in diverse perspectives. "Inclusion should be at the forefront of all we do," she asserts. Furthermore, Lauren emphasizes the significance of effective communication, creating a space for individuals to express their thoughts and share their experiences openly.
Her career is marked by significant advancements in gender balance within her industry. Reflecting on her early career, Lauren recalls being the only woman in a technical department of 65. Today, she proudly notes the progress made, with more women engineers and female directors in leadership positions.
Lauren's favorite aspect of her current role at the Pima County Department of Transportation is the tangible impact on the community. "Public service gives you the opportunity to see the town you live in from a unique perspective," she says. Lauren finds fulfillment in solving problems, addressing community frustrations, and making the environment safer and more sustainable.
Beyond her professional responsibilities, Lauren finds even more ways to support the community. She serves on the Community Advisory Board for Arizona Public Media and the Campus Advisory Board for the Community Foundation of Southern Arizona. These roles allow her to leverage her expertise and passion for public service to benefit broader community initiatives.
Lauren Ortega's career is a testament to her unwavering dedication to public service, leadership, and community engagement. Her journey from a City Engineer to a Deputy Director in Pima County showcases not only her professional prowess but also her commitment to fostering an inclusive and supportive work environment. Through her leadership, Lauren continues to make significant strides in improving community infrastructure and advocating for a more inclusive and compassionate society.
